Exalogic Guest vServer Hangs With "Probing EDD (edd= off to disable)" Message On Console During Boot Process Of Patching (Doc ID 2130101.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Exalogic Elastic Cloud Software - Version 2.0.6.2.2 and later
Exalogic Elastic Cloud X5-2 Eighth Rack - Version X5 and later
Oracle VM - Version 3.2.9 to 3.2.9 [Release OVM32]
Linux x86-64
Oracle Virtual Server x86-64

Symptoms

In Exalogic virtual racks upgrading vServers from 2.0.6.1.2 to 2.0.6.2.2 (Note that issue is not dependent on the Exalogic version), upgrade got hung and eventually timed out. During rebooting of the vServer from EMOC,vserver boot process is hung again.SSH or ping and also xm console does not respond .

Stopping the vm from OVMM or doing xm destroy and restarting it from OVMM, we can launch console for the vServer in OVMM. vServer console showed that it is hung at point where it says the following message:

Probing EDD (edd= off to disable) 

Changes

 Upgrading vServers.

Cause

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