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Oracle Linux Server Panic with "Kernel panic - not syncing: Fatal Machine check" (Doc ID 2214627.1)

Last updated on AUGUST 20, 2018

Applies to:

Linux OS - Version Oracle Linux 6.4 and later
Information in this document applies to any platform.

Symptoms

The server crashes, generating a vmcore with the following errors captured in the core dump:

crash64> sys
KERNEL: /share/linuxrpm/vmlinux_repo/64/2.6.32-504.16.2.el6.x86_64/vmlinux
DUMPFILE: vmcore.flat
CPUS: 32
DATE: Sat Jul 16 17:52:55 2016
UPTIME: 6 days, 19:19:01
LOAD AVERAGE: 0.00, 0.00, 0.00
TASKS: 1052
NODENAME: njfxtaggapp03
RELEASE: 2.6.32-504.16.2.el6.x86_64
VERSION: #1 SMP Tue Apr 21 08:37:59 PDT 2015
MACHINE: x86_64 (3292 Mhz)
MEMORY: 64 GB
PANIC: "Kernel panic - not syncing: Fatal Machine check"
crash64>

[Hardware Error]: CPU 16: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf2107 ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 3 microcode 1063
[Hardware Error]: Run the above through 'mcelog --ascii'
[Hardware Error]: CPU 3: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 33:<00007fc68ebf5511>
[Hardware Error]: TSC a26f66bedf233b ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 8 microcode 1063
[Hardware Error]: Run the above through 'mcelog --ascii'
[Hardware Error]: CPU 1: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 33:<000000000043b850>
[Hardware Error]: TSC a26f66bedf1dbc ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 4 microcode 1063
[Hardware Error]: CPU 17: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf2695 ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 5 microcode 1063
[Hardware Error]: CPU 18: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf1e49 ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 7 microcode 1063
[Hardware Error]: CPU 2: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf1add ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 6 microcode 1063
[Hardware Error]: CPU 19: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf23e6 ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 9 microcode 1063
[Hardware Error]: CPU 0: Machine Check Exception: 5 Bank 22: be200000000c110a
[Hardware Error]: RIP !INEXACT! 10:<ffffffff812eaae1> {intel_idle+0xb1/0x170}
[Hardware Error]: TSC a26f66bedf2392 ADDR 8314bd580 MISC 90fe239604184086
[Hardware Error]: PROCESSOR 0:306e4 TIME 1468691575 SOCKET 0 APIC 2 microcode 1063
[Hardware Error]: Machine check: Processor context corrupt
Kernel panic - not syncing: Fatal Machine check
Pid: 0, comm: swapper Tainted: G M --------------- 2.6.32-504.16.2.el6.x86_64 #1
Call Trace:
<#MC> [<ffffffff8152971c>] ? panic+0xa7/0x16f
[<ffffffff8102a60f>] ? mce_panic+0x21f/0x240
[<ffffffff8102bd7c>] ? do_machine_check+0xa0c/0xae0
[<ffffffff812eaae1>] ? intel_idle+0xb1/0x170
[<ffffffff8152d7fc>] ? machine_check+0x1c/0x30
[<ffffffff812eaae1>] ? intel_idle+0xb1/0x170
<> [<ffffffff810a3e38>] ? hrtimer_start+0x18/0x20
[<ffffffff81427238>] ? menu_select+0x178/0x390
[<ffffffff81426117>] ? cpuidle_idle_call+0xa7/0x140
[<ffffffff81009fc6>] ? cpu_idle+0xb6/0x110
[<ffffffff8152328d>] ? start_secondary+0x2be/0x301
crash64>

 

Cause

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In this Document
Symptoms
Cause
Solution


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