Oracle Linux: Crash kernel panics with soft lockup (Doc ID 2256118.1)

Last updated on MAY 25, 2017

Applies to:

Linux OS - Version Oracle Linux 6.7 with Unbreakable Enterprise Kernel [3.8.13] and later
Information in this document applies to any platform.

Symptoms

When a crash is triggered by a panic or any other method in a system running on VMware platform, the loaded crash kernel panics with soft lockup. Sample call trace is shown in the following image. The call trace need not be the same as shown in all scenarios.

Cause

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