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Kernel Panic with error: "BUG: unable to handle kernel paging request at 000000000026005e" (Doc ID 2335324.1)

Last updated on OCTOBER 20, 2022

Applies to:

Linux OS - Version Oracle Linux 7.0 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64

Symptoms

Server crashed unexpectedly. The vmcore generated by the crash shows the below trace.

KERNEL: /share/linuxrpm/vmlinux_repo/64/3.10.0-514.el7.x86_64/vmlinux
DUMPFILE: vmcore [PARTIAL DUMP]
CPUS: 4
DATE: Thu Nov 9 15:10:05 2017
UPTIME: 45 days, 09:24:43
LOAD AVERAGE: 0.35, 0.24, 0.19
TASKS: 835
NODENAME: <hostname>
RELEASE: 3.10.0-514.el7.x86_64
VERSION: #1 SMP Thu Nov 3 17:15:05 PDT 2016
MACHINE: x86_64 (2199 Mhz)
MEMORY: 16 GB
PANIC: "BUG: unable to handle kernel paging request at 000000000026005e"
PID: 37265
COMMAND: "java"
TASK: ffff880420e51f60 [THREAD_INFO: ffff88008d4a4000]
CPU: 2
STATE: TASK_RUNNING (PANIC)

Cause

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In this Document
Symptoms
Cause
Solution


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