My Oracle Support Banner

Oracle VM Server (HP DL980 G7) Hung With Error "net eth0: firmware hang detected" (Doc ID 2335345.1)

Last updated on SEPTEMBER 08, 2022

Applies to:

Oracle VM - Version 3.2.11 and later
Oracle Cloud Infrastructure - Version N/A and later
Linux x86-64

Symptoms

One of the Oracle VM 3.2.1 server hanging  and system log report below messages:

Jul 7 05:37:24 server ntpd[29222]: synchronized to xx.xx.xx.79, stratum 3
Jul 7 05:38:01 server ntpd[29222]: no servers reachable
Jul 7 05:55:04 server ntpd[29222]: synchronized to xx.xx.xx.161, stratum 2
Jul 7 13:30:04 server kernel: net eth1: firmware hang detected
Jul 7 13:30:04 server kernel: netxen_nic 0000:04:00.1: Dumping hw/fw registers
Jul 7 13:30:04 server kernel: PEG_HALT_STATUS1: 0xffffffff, PEG_HALT_STATUS2: 0xffffffff

 

dmidecode shows below HW information:
 System Information
        Manufacturer: HP
        Product Name: ProLiant DL980 G7
 BIOS Information
       Vendor: HP
       Version: P66
       Release Date: 07/30/2012


 Oracle VM Server Kernel version:2.6.39-300.22.2.el5uek

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.