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[PCA 2.x] Pca_upgrader Check Fails to Connect to ILOM of all Compute Nodes (Doc ID 2607136.1)

Last updated on MARCH 02, 2023

Applies to:

Private Cloud Appliance - Version 2.3.1 and later
Private Cloud Appliance X5-2 Hardware
Linux x86-64

Symptoms

PCA Upgrade -- Failed Prechecks trying to access the ILOM of each Compute Node in the PCA Rack.

pca_upgrader.log shows the following type of errors:

[2019-11-04 04:14:01 74809] ERROR (precheck_utils:912) Failed to get NTP server info from 192.168.4.115, unable to connect.
[2019-11-04 04:14:01 74809] ERROR (precheck_utils:925) No ntp servers defined on 192.168.4.115.
[2019-11-04 04:14:04 74809] ERROR (precheck_utils:912) Failed to get NTP server info from 192.168.4.107, unable to connect.
[2019-11-04 04:14:04 74809] ERROR (precheck_utils:925) No ntp servers defined on 192.168.4.107.

<..>

[2019-11-04 04:14:55 74809] ERROR (precheck_utils:278) Failed to verify Compute Node ILOM password on 192.168.4.115.
[2019-11-04 04:14:58 74809] ERROR (precheck_utils:278) Failed to verify Compute Node ILOM password on 192.168.4.107.
[2019-11-04 04:15:01 74809] ERROR (precheck_utils:278) Failed to verify Compute Node ILOM password on 192.168.4.111.
[2019-11-04 04:15:05 74809] ERROR (precheck_utils:278) Failed to verify Compute Node ILOM password on 192.168.4.114.

<..>

[2019-11-04 04:16:43 74809] ERROR (precheck_utils:1132) Failed to get ILOM firmware version on server ovcacn14r1, unable to connect.
[2019-11-04 04:16:43 74809] ERROR (precheck_utils:1688) Compute node ovcacn14r1: Failed to get ILOM firmware version on server ovcacn14r1, unable to connect.
[2019-11-04 04:16:44 74809] INFO (precheck_utils:1114) Checking ILOM version on server ovcacn07r1 (ORACLE SERVER X5-2).
[2019-11-04 04:16:47 74809] ERROR (precheck_utils:1132) Failed to get ILOM firmware version on server ovcacn07r1, unable to connect.
[2019-11-04 04:16:47 74809] ERROR (precheck_utils:1688) Compute node ovcacn07r1: Failed to get ILOM firmware version on server ovcacn07r1, unable to connect.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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