Exadata - Oracle Linux Server Kernel Panic during Upgrade Process "smpboot: Package 1 of CPU 4 exceeds BIOS package data" (Doc ID 2633643.1)

Last updated on FEBRUARY 10, 2020

Applies to:

Symptoms

During the upgrade process Exadata Oracle Linux server get's into reboot loop with kernel panic message in ILOM console

[ 0.829895] smpboot: Booting Node 0, Processors #1 #2 #3 OK^M
[ 0.852711] smpboot: Booting Node 1, Processors #4[ 0.861521] smpboot: Package 1 of CPU 4 exceeds BIOS package data 1.^M
[ 0.868628] ------------[ cut here ]------------^M
[ 0.873788] kernel BUG at arch/x86/kernel/cpu/common.c:935!^M
^M
[ 0.880015] invalid opcode: 0000 [#1] SMP ^M
[ 0.884805] Modules linked in:^M
[ 0.888223] CPU: 4 PID: 0 Comm: swapper/4 Not tainted 3.10.0-693.el7.x86_64 #1^M
[ 0.896284] Hardware name: Oracle Corporation ORACLE SERVER X6-2/ASM,MOTHERBOARD,1U, BIOS 38100400 06/06/2018^M
[ 0.907351] task: ffff8860aef7eeb0 ti: ffff8860ae900000 task.ti: ffff8860ae900000^M
[ 0.915702] RIP: 0010:[] [] identify_secondary_cpu+0x57/0x80^M
[ 0.925624] RSP: 0000:ffff8860ae903f00 EFLAGS: 00010086^M
[ 0.931552] RAX: 00000000ffffffe4 RBX: ffff88c07fc163c0 RCX: 0000000000000121^M
[ 0.939516] RDX: 0000000000000000 RSI: 0000000000000046 RDI: 0000000000000046^M
[ 0.947478] RBP: ffff8860ae903f10 R08: 000000000000000a R09: 0000000000000000^M
[ 0.955442] R10: 0000000000000121 R11: ffff8860ae903bd6 R12: 0000000000000004^M
[ 0.963404] R13: 0000000000000000 R14: 0000000000000000 R15: 0000000000000000^M
[ 0.971368] FS: 0000000000000000(0000) GS:ffff88c07fc00000(0000) knlGS:0000000000000000^M
[ 0.980399] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033^M
[ 0.986810] CR2: 0000000000000000 CR3: 00000000019f2000 CR4: 00000000003406e0^M
[ 0.994774] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000^M
[ 1.002737] DR3: 0000000000000000 DR6: 00000000fffe0ff0 DR7: 0000000000000400^M
[ 1.010700] Stack:^M
[ 1.012941] ffff8860ae903f30 0000000000000000 ffff8860ae903f20 ffffffff8105143e^M
[ 1.021237] ffff8860ae903f48 ffffffff810519f1 0000000000000004 e76374f7e66014da^M
[ 1.029531] 0000000000000000 0000000000000000 0000000000000000 0000000000000000^M
[ 1.037825] Call Trace:^M
[ 1.040557] [] smp_store_cpu_info+0x3e/0x40^M
[ 1.047066] [] start_secondary+0xb1/0x230^M
[ 1.053381] Code: 44 89 e7 ff 50 78 0f b7 93 f2 00 00 00 39 d0 75 1c 0f b7 bb fa 00 00 00 44 89 e6 e8 e4 38 01 00 85 c0 75 07 5b 41 5c 5d c3 0f 0b 
[ 1.075034] RIP [] identify_secondary_cpu+0x57/0x80^M
[ 1.082330] RSP ^M
[ 1.086223] ---[ end trace 2bd3fd023c90cbb9 ]---^M
[<strong> 1.091375] Kernel panic - not syncing: Fatal exception^M &lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;&lt;</strong>
[ 1.097210] Rebooting in 60 seconds..^M
[ 61.104818] ACPI MEMORY or I/O RESET_REG.^M
^[[2J^[[1;1H^[[2J^[[1;1H^[[1;1H^[[0;37;40m^[[2J^[[1;1H^[[7;1H^[[7;1HCopyright (C) 2016, Oracle and/or its affiliates. All rights reserved. ^[[8;1
^M Press 'e' to edit the selected item, or 'c' for a command prompt. ^[[4;80H ^[[7m^[[4;1H System Upgrade (redhat-upgrade-tool)
[ 0.000000] Initializing cgroup subsys cpu^M
[ 0.000000] Initializing cgroup subsys cpuacct^M

Changes

Cause

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