My Oracle Support Banner

Import ISO or Virtual Appliance Through HTTPS Website Fails With [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403" (Doc ID 2692784.1)

Last updated on JULY 21, 2020

Applies to:

Private Cloud Appliance - Version 2.1.1 and later
Linux x86-64

Symptoms

On Oracle Private Cloud Appliance, it may fail when attempting to import an ISO image or a Virtual Appliance from a HTTPS website.
And the following error can be found in AdminServer log on master Manangement Node:

JobFailureException: OVMAPI_5001E Job: 1593369493500/Import Virtual Appliance to Repository: ovcacn08r1-localfsrepo. URL: https://?uname?:?pwd?@<WEBSITE>:12345/../getfile/Import Virtual Appliance to Repository: ovcacn08r1-localfsrepo. URL: https://?uname?:?pwd?@<WEBSITE>:12345/../getfile, failed. Job Failure Event: 1593369494982/Server Async Command Failed/OVMEVT_00C014D_001 Async command failed on server: ovcacn08r1. Object: getfile?entId=XXXXXXXXXXXXX&revNum=0.1&fePath=mytest.ova, PID: 23996,

Server error: [Errno 14] PYCURL ERROR 22 - "The requested URL returned error: 403"

Similar error can also be observed on Compute Node's /var/log/ovs-agent.log file.
Also, when this happened, the following message shows up in /var/log/tinyproxy/tinyproxy.log on master Management Node.

CONNECT   Jul 03 10:43:06 [36607]: Connect (file descriptor 7): 192.168.140.9 [192.168.140.9]
CONNECT   Jul 03 10:43:06 [36607]: Request (file descriptor 7): CONNECT <WEBSITE>:12345 HTTP/1.1
INFO      Jul 03 10:43:06 [36607]: Refused CONNECT method on port 12345
INFO      Jul 03 10:43:06 [36607]: no entity

Changes

No change.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.