[PCA 2.4.x] Tenant Group Could Fail on Creation And End up in Error State
(Doc ID 2988621.1)
Last updated on NOVEMBER 21, 2023
Applies to:
Private Cloud Appliance - Version 2.4.2 and laterLinux x86-64
Symptoms
In a rare case, creating Tenant Group could fail in PCA-ADMIN CLI of a PCA with 2.4.x software release, leaving the new tenant group in error state.
PCA> list tenant-group
Name Default State
---- ------- -----
...
Test_Tenant_Group False error
...
----------------
7 rows displayed
Status: Success
And when this happens, the following error could be found in ovca.log
...
[2023-02-08 06:01:48 2219405] DEBUG (zfsconfiglib:2454) Creating the LUN: Test_Tenant_Group_tenant_lun
[2023-02-08 06:01:51 2219405] INFO (zfssa_session:753) Successfully created the LUN Test_Tenant_Group_tenant_lun on OVCA_POOL/OVM
[2023-02-08 06:01:53 2219405] INFO (zfssa_session:806) Successfully updated the LUN Test_Tenant_Group_tenant_lun on OVCA_POOL/OVM
[2023-02-08 06:01:53 2219405] INFO (ovm:108) Calling ovmwsh script [refresh_san_server.py] with args ('--san=OVCA_ZFSSA_Rack1',)
[2023-02-08 06:02:22 2219405] INFO (ovm:151) ovmwsh script finished with success
STDOUT: Looking for [storage array] [OVCA_ZFSSA_Rack1]
Refreshing the san server [OVCA_ZFSSA_Rack1]
Successfully ran [Refresh Storage Array: OVCA_ZFSSA_Rack1]
[2023-02-08 06:02:22 2219405] INFO (ovm:108) Calling ovmwsh script [create_tenant_group.py] with args ('--tenantgroup=Test_Tenant_Group', u'--page83id=3600144f084400c5cXXXXXXXXXXXXXXXX')
[2023-02-08 06:02:26 2219405] WARNING (ovm:148) ovmwsh script finished with error: 1
STDOUT: Looking the LUN with id [3600144f084400c5cXXXXXXXXXXXXXXXX]
The LUN with the page83id [3600144f084400c5cXXXXXXXXXXXXXXXX] was not found.
STDERR:
Oracle VM Manager Core WS-API Shell 3.4.7.856 (20221024_856)
Copyright (C) 2007, 2016 Oracle. All rights reserved.
See the LICENSE file for redistribution information.
[2023-02-08 06:02:26 2219405] ERROR (api_util:38) Error while invoking API.
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/ovca/api/api_util.py", line 36, in inner
ret = func(*args, **kwargs)
File "/usr/lib/python2.6/site-packages/ovca/api/api_util.py", line 68, in new_function
return func(*args, **kwargs)
File "/usr/lib/python2.6/site-packages/ovca/api/internal_api.py", line 1599, in create_tenant_group
raise OvcaApiException("TENANT_GROUP_000", tenant_group_name, str(e))
OvcaApiException: Error (TENANT_GROUP_000): Exception while creating tenant group Test_Tenant_Group: Failed to create the Tenant Group Test_Tenant_Group. Check the system..
...
Changes
N/A
Cause
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