OLVM: KVM Host Certificate Enrolment or Upgrade Check on GUI Fails with Error "Failed to connect to the host via ssh" (Doc ID 3000917.1)

Last updated on FEBRUARY 01, 2024

Applies to:

Symptoms

Attempting to check for upgrade or enroll certificate on KVM host from OLVM UI fails with following error message. 

UI:

Failed to check for available updates on host x with message 'Failed to run check-update of host x. Error: failed'.

Engine:

/var/log/ovirt-engine/ansible-runner-service.log*

2024-01-25 08:58:46,952 - runner_service.services.playbook - DEBUG - cb_event_handler event_data={'uuid':’<UUID>, 'counter': 5, 'stdout': '[WARNING]: Unhandled error in Python interpreter discovery for host xxx : Failed to connect to the host via ssh: root@hostname: Permission\r\ndenied (publickey,gssapi-keyex,gssapi-with-mic,password).', 'start_line': 4, 'end_line': 7, 'runner_ident': id', 'event': 'warning', 'pid': pid, 'created': '2024-01-25T07:58:46.950655', 'parent_uuid':’<UUID>’, 'event_data': {'playbook': 'ovirt-host-check-upgrade.yml', 'playbook_uuid':’xxx’, 'play': 'all', 'play_uuid': ‘<UUID>', 'play_pattern': 'all', 'task': 'Gathering Facts', 'task_uuid':’task_id’, 'task_action': 'gather_facts', 'task_args': '', 'task_path': '/usr/share/ovirt-engine/ansible-runner-service-project/project/ovirt-host-check-upgrade.yml:1', 'warning': True, 'uuid': ‘<UUID>’}}

Changes

Host certificates were manually enrolled with custom third party CA certificate.

Cause