Benefit Snapshot (BEN100A.SQR) Error: "Array element out of range" (Doc ID 1074278.1)

Last updated on OCTOBER 03, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Refresh Benefit Snapshot process (BEN100A.SQR), Navigation:  Benefits > Interface with Providers > Refresh Benefit Snapshot errors with the following:

ERROR
-----------------------
...Load-Calc-Rules-Cache (12:34:15_PM)
...Load-Formula-Rules-Cache (12:34:15_PM)
...Load-Formula-Def-Cache (12:34:15_PM)
(SQR 1500) Array element out of range (500) for array 'formuladef' on line 4359.

Cause

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