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ARUPDATE Frequently Reported Issues On Group Not Posted (Doc ID 1083003.1)

Last updated on JANUARY 29, 2022

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 8.8 SP1 to 9.2 [Release 8.8 to 9]
Information in this document applies to any platform.


Purpose


This document is a consolidated subset of ARUPDATE issues from our 'Primary' documents:


Doc ID 1343389.1 : Information Center: PeopleSoft Receivables
Doc ID 1299436.1 : EAR 8.8+: PeopleSoft Receivables Home
Doc ID 1270707.1 : EAR 8.8+: PeopleSoft Receivables Setup Primary Case Studies
Doc ID 1272622.1 : EAR 8.8+: PeopleSoft Receivables Troubleshooting Primary Case Studies
Doc ID 1272669.1 : EAR 8.8+: PeopleSoft Receivables Errors Primary List



Please refer to above documents for a comprehensive listing of all Receivables setup, troubleshooting and major error issues. In the list below, we added a link to the relevant Primary document addressing each issue.

This document lists the most frequently reported issues for the Receivables Update (AR_UPDATE) application engine program, covering FSCM versions 8.8SP1 to 9.0. This document lists the resources and information to address the most common causes and help resolve these questions more quickly:

1. Groups not posting/selected during ARUPDATE
2. Payment group fails to post due to ACTOB
3. How to restart or reset a failed or stuck ARUPDATE process
4. Maintenance group accounting entries are incorrect or goes to ACTOB
5. ARUPDATE abends at AR_POSTING.DISTRIB.INSERT
6. AR_PGG_SERV abends at MNT_SUSP.INSCFBAL
7. Chartfield sql object is missing or chartfield value is incorrect
8. ARUPDATE abends at step IU_PROCESSOR.U400.U400-010
9. How to handle items tagged in another group
10. How to handle partially posted payment/deposit

Details

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In this Document
Purpose
Details
 1. Groups not posting/selected during ARUPDATE
 
2. Payment group fails to post due to ACTOB
 
3. How to restart or reset a failed or stuck ARUPDATE process
 4. Maintenance group accounting entries are incorrect or goes to ACTOB
 5. ARUPDATE abends at AR_POSTING.DISTRIB.INSERT or other steps.
 6. AR_PGG_SERV abends at MNT_SUSP.INSCFBAL
 7. Chartfield sql object is missing or chartfield value is incorrect
 8. ARUPDATE abends at step IU_PROCESSOR.U400.U400-010
 9. How to handle items tagged in another group
 10. How to handle partially posted payment/deposit
References

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