ARUPDATE Frequently Reported Issues On Group Not Posted
(Doc ID 1083003.1)
Last updated on JANUARY 29, 2022
PeopleSoft Enterprise FIN Receivables - Version 8.8 SP1 to 9.2 [Release 8.8 to 9] Information in this document applies to any platform.
This document is a consolidated subset of ARUPDATE issues from our 'Primary' documents:
Doc ID 1343389.1 : Information Center: PeopleSoft Receivables Doc ID 1299436.1 : EAR 8.8+: PeopleSoft Receivables Home Doc ID 1270707.1 : EAR 8.8+: PeopleSoft Receivables Setup Primary Case Studies Doc ID 1272622.1 : EAR 8.8+: PeopleSoft Receivables Troubleshooting Primary Case Studies Doc ID 1272669.1 : EAR 8.8+: PeopleSoft Receivables Errors Primary List
Please refer to above documents for a comprehensive listing of all Receivables setup, troubleshooting and major error issues. In the list below, we added a link to the relevant Primary document addressing each issue.
This document lists the most frequently reported issues for the Receivables Update (AR_UPDATE) application engine program, covering FSCM versions 8.8SP1 to 9.0. This document lists the resources and information to address the most common causes and help resolve these questions more quickly:
1. Groups not posting/selected during ARUPDATE 2. Payment group fails to post due to ACTOB 3. How to restart or reset a failed or stuck ARUPDATE process 4. Maintenance group accounting entries are incorrect or goes to ACTOB 5. ARUPDATE abends at AR_POSTING.DISTRIB.INSERT 6. AR_PGG_SERV abends at MNT_SUSP.INSCFBAL 7. Chartfield sql object is missing or chartfield value is incorrect 8. ARUPDATE abends at step IU_PROCESSOR.U400.U400-010 9. How to handle items tagged in another group 10. How to handle partially posted payment/deposit
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