EAM: Basic Add Error - Role Financial Asset Manager Has No Members (52,7) (Doc ID 1180494.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9 and later
Information in this document applies to any platform.
***Checked for relevance on 16-July-2012***
*** Checked for currency 24-April-2014***

Symptoms


In a new install release 9, after going to the Basic Add page and hitting save, receive the following error:

Role Financial Asset Manager has no members. (52,7)

Error when attempting to trigger Business Process / Event: AM_ROUTE_TO_FINANCE / AM_RTF_ADD_BASIC (67,2)

TriggerBusinessEvent failed for AM_ROUTE_TO_FINANCE.AM_RTF_ADD_BASIC- AM_RTF_ADD_BASIC. (2,302) ASSET.ASSET_STATUS.Workflow
Name:Trigger_Basic_Review_Workflow PCPC:839 Statement:7
Called from: ASSET.ASSET_STATUS.Workflow Statement:20

Business impact:
========
Because of this, a new asset cannot be added and an existing asset cannot be modified.

However, an asset can be interfaced, or added thru Express Add. Also a non financial asset (with no category) can be added and saved in basic add.

Steps to replicate:
1. Go to AM, asset transactions, owned assets, basic add.
2. Pull up an existing asset or enter a new one.
3. Hit save.

Cause

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