E-AS: Master Note for "'bea.jolt.ServiceException: TPESVCERR" Error (Doc ID 1202713.1)

Last updated on OCTOBER 16, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.
***Checked for relevance on 14-Oct-2014***


Symptoms

Error seen in various components in the  PeopleSoft application:

bea.jolt.ServiceException: TPESVCERR


Additional errors below that can be seen with the error above:

PIA_weblogic.log:

bea.jolt.ServiceException: TPESVCERR - server error while handling request
An error occurred on the application server within Jolt while running the service. Cancel the current operation and retry. If the
problem persists contact your system administrator. Error Code:10
Application Server last connected //psoft_9050


PIA_stderr.log

bea.jolt.ServiceException: TPESVCERR - server error while handling request
An error occurred on the application server within Jolt while running the service. Cancel the current operation and retry. If the
problem persists contact your system administrator. Error Code:10
Application Server last connected //psoft_9050


Browser

CHECK APPSERVER LOGS. THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS, BECAUSE OF: bea.jolt.ServiceException: Data conversion failed; check log file

APPSRV_MMDD.LOG

151159.myserver.mydomain.com!JSH.26811.3086502112.-2: Fldid32(PATTERN) failed for .GETALL: LIBFML_CAT:11: ERROR: Cannot find or open field table. Maybe FIELDTBLS32 is not set properly.


APPSRV_MMDD.LOG

Invalid gateway user/password (158,171)


APPSRV_MMDD.LOG

psft.pt8.auth.PSCacheHashTableLoaderImpl getHashtable
SEVERE: The shared library is inaccessible. Portlet support probably isn't possible.


APPSRV_MMDD.LOG

"SQL error. Stmt #: 865 Error Position: 0 Return: 3135 - ORA-03135: connection lost contact"

 

Cause

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