Student Refunding: Common Issues
(Doc ID 1209346.1)
Last updated on JANUARY 26, 2024
Applies to:PeopleSoft Enterprise CS Student Financials - Version 8 SP1 to 9.2 [Release 8 to 9]
Information in this document applies to any platform.
The purpose of this document is to be a repository for Student Financials Student Refunding Common Issues, including issues with refunding through Accounts Payable as well as through North American Payroll..
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In this Document
|The wrong address is appearing on refund checks.
|How do we select an address for a Corp Refund?
|Refund Date on Student Refund By ID
|Duplicated checks or advices when processing online refunds.
|No output is produced although a check date and check number have been assigned.
|Corporate Sponsor Refunds are posted to the student account rather than the corporate account when run in batch
|Corporate Sponsor Refunds Page Takes a Very Long Time to Load External Org IDs (EXT_ORG_ID)
|Self-Service Direct Deposit Page Not Loading
|SSF_AP_INTFC Fails With Errors - Error in SSF_AP_INTFC - Invalid Row Number x For Class Rowset Method And TRIGGER_TABLE (91,51)
|Unique Constraint Error Caused Failure In Student AP Refund Process
|Send Vouchers To AP Process Fails After Applying Campus Solutions 9.0 Bundle #20
|Zero Padding Of Control Group, Vendor Id, and Voucher ID Incident Delivered in Campus Solutions Bundle #20
|Refund Approval Generates Two Transaction IDs for the Same Refund
|What Happened to the 'Refund Credit Card Other' Process?
|Refunds on Credit Card Payments More Than 60 Days Old Decline at Cybersource
|Refunding to a Closed Credit Card
|Process EPayment Refund Job Generates Warning Messages For Cashiering Credit Card Payments
|Issue Refunding Echeck Payments With Hosted Payment and Touchnet