EGL: Journal Approval Triggers Error When Journal Submitted For Approval With Email Approvals Turned On I (Doc ID 1254838.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 and later
Information in this document applies to any platform.
***Checked for relevance on 24-May-2012***

Symptoms

ISSUE
-----------
Journal Approval triggers error when journal submitted for approval with Email Approvals turned on in AWE . With Email Approvals activated, Journal Approval triggers error when journal submitted for approval.

Error:
-------
EOAW_EMC.API.emailFormManager.OnExecute Name:sendEmails PCPC:29544 Statement:322 Called from:EOAW_CORE.NotificationEventHandler.OnExecute Name:ProcessNotifications Statement:1554 Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:Launch Statement:20 Called from:EOAW_CORE.LaunchManager.OnExecute Name:DoSubmit Statement:32 Called from:JRNL_HEADER_IU.JRNL_PROCESS_REQST.SavePostChange Statement:30 (0,0)

Steps/Sequence of Events
-----------------------------------

  1. Email Approvals activated for Approval Framework – Process Definition = GLJournalApproval
  2. Submit a Journal for approval
  3. Reported error message is triggered.

Cause

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