Flexible Spending (FSA) Year to Date (YTD) Balance is Incorrect after Company Transfer (Doc ID 1269910.1)

Last updated on JUNE 08, 2023

Applies to:

Symptoms

When an employee is transferred between companies, the Flexible Spending Account (FSA) deduction starts over as if there have been no YTD Contributions in the old company.

Steps to Replicate
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1. Transfer an employee between companies. Workforce Administration > Job Info > Job Data. Insert a new row and with Action, Reason and change of Company. Save record.
2. Run a payroll for the employee. North American Payroll > Payroll Processing USA > Produce Payroll > Calculate Pay. Enter Run Control. Enter Pay Run ID, fill in other fields as required and Run.
3. Review Paycheck. North American Payroll > Payroll Processing USA > Produce Payroll > Review Paycheck. Enter EMPLID. Go to Deductions tab to review FSA deduction.

Cause

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