E-IB: Pinging node gives error "Cannot establish HTTP connection (158,2842)" (Doc ID 1270683.1)

Last updated on JANUARY 10, 2024

Applies to:

Symptoms

Scenario 1:

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Sample Environment:
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Tools 8.51.03
FSCM 9
Production environment
synchronous messaging with a 3rd party

Issue:
---------
The site upgraded to tools 8.51.03 from 8.49.09.  Integration with external vendor has stopped working.  The external node is not pingable.  When attempting to ping the node, the following error is received. This error did not occur prior to the tools upgrade.

Error:
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Cannot establish HTTP connection (158,2842).

Also, check PIA_stdout.log (or log file "NTservice-<domain_name>-PIA.log" if using Windows) for error similar to the following.

 Replication:
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The ping node error can be replicated when pinging node from PeopleTools -> Integration Broker -> Integration Setup - Nodes.

Impact:
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The issue is affecting integration with the third party vendor when attempting to procure items.

Scenario 2:

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Environment:

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PeopleTools 8.53.26

FSCM 9.1 application

Weblogic webserver, Application server on same windows machine

Steps
-----------
1) Navigate to main Menu > eProcurement > Create Requisition
2) Click Continue
3) Click Web Tab
4) Click on Merchant Link
5) Below Error appears

Error on the application page:
-----------------------------------
An error occurred while connecting to vendor's website.     Error Details: Cannot establish HTTP connection (158,2842)
SCM_PV_EXTERNAL_APP.DirectConnectPunchOut.OnExecute  Name:GoToApp  PCPC:7003  Statement:71
Called from:SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute  Name:Connect  Statement:47
Called from:PV_MRCHPG_WRK.DESCR.FieldChange  Statement:13 (18036,3455) SCM_PV_EXTERNAL_APP.DirectConnectPunchOut.OnExecute  Name:GoToApp  PCPC:7312  Statement:75
Called from:SCM_PV_EXTERNAL_APP.RequisitionContext.OnExecute  Name:Connect  Statement:47
Called from:PV_MRCHPG_WRK.DESCR.FieldChange  Statement:13

Error in the IB gateway errorlog.html:

------------------------------------

Type   Error
ErrorLevel   Standard Gateway Exception
Description  Cannot establish HTTP connection.
Exception     PeoplesoftListeningConnector: GeneralFrameworkException
MessageCatalog   MessageSet: 158  MessageID: 2842   DefaultMessage: Cannot establish HTTP connection.
Stack Trace
com.peoplesoft.pt.integrationgateway.common.GeneralFrameworkException: Cannot establish HTTP connection.
    at com.peoplesoft.pt.integrationgateway.targetconnector.HttpTargetConnector.send(HttpTargetConnector.java:285)
    at com.peoplesoft.pt.integrationgateway.service.BasicConnectorInvocator.execute(BasicConnectorInvocator.java:131)
    at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.invokeService(GatewayManager.java:147)
    at com.peoplesoft.pt.integrationgateway.framework.GatewayManager.connect(GatewayManager.java:191)
    ..

..

Request:

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Message-ID: <1262062032.1528748707311.JavaMail.psadmin@DDCPSUPG1>
Date: Mon, 11 Jun 2018 13:25:07 -0700 (MST)
Mime-Version: 1.0
Content-Type: multipart/related; boundary="Integration_Server_MIME_Boundary"
Content-ID: PeopleSoft-Integration-Broker-Internal-Mime-Message
PeopleSoft-ToolsRelease: 8.48

--Integration_Server_MIME_Boundary
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
Content-Disposition: inline
Content-ID: IBInfo

<?xml version="1.0"?><IBInfo><ExternalOperationName><![CDATA[PV_DC_CONNECT_REQST.VERSION_1]]></ExternalOperationName><OperationType>sync</OperationType><TransactionID><![CDATA[87f39cd5-6db5-11e8-9abc-d9bfa713081a]]></TransactionID><PublishNode><![CDATA[PSFT_EP]]></PublishNode>...

Cause