More than one Schedule ID Processed When Multiple Event Maintenance Schedules Defined (Doc ID 1272536.1)

Last updated on JANUARY 27, 2023

Applies to:

Goal

Why does the system not pick the schedule ID specified on the Benefit Administration Run Control page (Benefits> Manage Automated Enrollment> Events> Run Automated Benefit Processing) and assign it to the employee being processed. Instead it picks a different schedule ID altogether, when reviewed on the "Update Event Status" page?

Solution

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