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ELM 9.X: PERS_POI_SYNC Message Inserts Blank Rows in PS_LM_STG_PER_POI Table (Doc ID 1276945.1)

Last updated on OCTOBER 31, 2023

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


PERS_POI_SYNC from HCM integrated with ELM , creates blank rows in the PS_LM_STG_PER_POI table in ELM.

Steps to Replicate Issue:
1) Setup and configure PERS_POI_SYNC Service Operation integrating HCM instance with ELM instance.
2) In HCM instance, add a new Person of Interest and Save
3) In HCM instance,  PERSON_POI_SYNC message is published successfully with a Done Status.
4) In ELM instance, PERSON_POI_SYNC message is subscribed with a Done Status.
5) In ELM instance, Query the PS_LM_STG_PER_POI table and notice invalid blank rows exist.

Business Impact:

Person data for Persons of Interest (POI) from HRMS not longer synchronized with Learner Data in ELM.




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