How To Resolve the Error "Unable to get message definition for ITEM_CRM_1_SYNC. (2,638)" when Running the 'Item Loader' Process (IN_ITMLOAD) (Doc ID 1329806.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.1 and later
Information in this document applies to any platform.

Goal

 The following error is issued when running the 'Item Loader' process (IN_ITMLOAD) (navigation: SCM Integrations, Process Transactions, Items, Item Loader):

Unable to get message definition for ITEM_CRM_1_SYNC. (2,638) IN_ITMLOAD.Cleanup.GBL.default.1900-01-01.Publish.OnExecute  Name:CheckPublishStatus
Called from:IN_ITMLOAD.Cleanup.GBL.default.1900-01-01.Publish.OnExecute  Statement:46
Process 575201 ABENDED at Step IN_ITMLOAD.Cleanup.Publish (PeopleCode) -- RC = 8 (108,524)

CRM is not used.

How to resolve it?

Solution

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