How To Resolve the Error "Unable to get message definition for ITEM_CRM_1_SYNC. (2,638)" when Running the 'Item Loader' Process (IN_ITMLOAD)
(Doc ID 1329806.1)
Last updated on JULY 03, 2023
Applies to:
PeopleSoft Enterprise SCM Inventory - Version 9.1 and laterInformation in this document applies to any platform.
Goal
The following error is issued when running the 'Item Loader' process (IN_ITMLOAD) (navigation: SCM Integrations, Process Transactions, Items, Item Loader):
Unable to get message definition for ITEM_CRM_1_SYNC. (2,638) IN_ITMLOAD.Cleanup.GBL.default.1900-01-01.Publish.OnExecute Name:CheckPublishStatus
Called from:IN_ITMLOAD.Cleanup.GBL.default.1900-01-01.Publish.OnExecute Statement:46
Process 575201 ABENDED at Step IN_ITMLOAD.Cleanup.Publish (PeopleCode) -- RC = 8 (108,524)
Called from:IN_ITMLOAD.Cleanup.GBL.default.1900-01-01.Publish.OnExecute Statement:46
Process 575201 ABENDED at Step IN_ITMLOAD.Cleanup.Publish (PeopleCode) -- RC = 8 (108,524)
CRM is not used.
How to resolve it?
Solution
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In this Document
Goal |
Solution |
References |