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eBenefits File Not Found Error When Adding URL In Text Catalog That Contains %20 For Space (Doc ID 1337974.1)

Last updated on AUGUST 22, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.1 and later
Information in this document applies to any platform.


The document name within a self service text catalog entry that is a reference to a document on a company intranet, contains %20 as a the substitute for a space.


When a user logs into Self Service and tries to click on the link to access the document, there is an error: File not Found. This is because the link resolves to:,%2002011.pdf


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