Supplier Contract Management - Error When Running Verify Server Setup: 'Test to render document in PDF: FAILED' (Doc ID 1357380.1)

Last updated on JANUARY 13, 2017

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.1 and later
Information in this document applies to any platform.
Currency check 10/4/2013

Symptoms

In FSCM Supplier Contract Management, on main menu-->setup Financials/supply chain--> Install--> Installation options (supplier contract Management) . receive the following message when pressing the 'Verify Server Setup' button:

Connect to application server (//NWN401AV058:7200):  SUCCESSFUL

Test to render document in .doc format:  FAILED (External function 'CSLibraryVersion' not available. (2,126) CS_DOC_ACTION.RequestHandler.OnExecute  Name:OnRequest  PCPC:1055  Statement:55)

Document may have failed to render because Microsoft Word may not have been installed.

Test to render document in PDF:  FAILED (External function 'CSLibraryVersion' not available. (2,126) CS_DOC_ACTION.RequestHandler.OnExecute  Name:OnRequest  PCPC:1055  Statement:55)

Cause

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