E-PIA: How To Troubleshoot Browser & Machine Specific Issues
(Doc ID 1401212.1)
Last updated on MARCH 09, 2020
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.
***Checked for Relevance 03-JUL-2013***
Customers often present support with issues that can only be replicated on specific machines. This is usually diagnosed by testing the same user on a known working machine and vice versa. Sometimes it is apparent because only a small subset of users are affected by a particular problem while the rest of the users remain unaffected.
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