My Oracle Support Banner

EM 12c: Enterprise Manager 12c Cloud Control Agent Logs "Upload timed out before completion" Error and High CPU Usage is Observed on the Repository Database Host (Doc ID 1439797.1)

Last updated on FEBRUARY 13, 2019

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.54 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

An Enterprise Manager 12c Cloud Control Agent is successfully deployed  to a remote host. But Agent upload logs a timeout error:

From AGENT_INST/sysman/log/gcagent.log:

2012-03-08 09:56:18,052 [101:EB9AE1AB:GC.Executor.8 (Ping OMS)] DEBUG - SSL Cipher Suite: SSL_RSA_WITH_RC4_128_MD5
2012-03-08 09:56:31,405 [30:6ADC4389] INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.UploadException: Upload timed out before completion.
Number of files to upload before the uploadNow call: 1426, total size (MB): 36.731606
Remaining number of files to upload: 1427, total size (MB): 36.75589 (TIMEOUT) (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.UploadException: Upload timed out before completion.
Number of files to upload before the uploadNow call: 1426, total size (MB): 36.731606
Remaining number of files to upload: 1427, total size (MB): 36.75589 (TIMEOUT)
at oracle.sysman.gcagent.dispatch.cxl.UploadAction.satisfyRequest(UploadAction.java:68)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:128)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:93)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:223)

High database CPU usage is observed on repository database.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.