ELM 9.1: Notifications Configured For Multiple Learning Environments (LE's) Sending Duplicate Emails Or Not Selecting Correct Notification Templates (Doc ID 1448319.1)

Last updated on MARCH 17, 2017

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

For many notifications, the ability to configure different notifications for different learning environments is not working. Some of the affected notifications include:

Event ID Description
LM_ACT_LRNPD Activity Learning Period Expiration Approaching
LM_ACT_MINEN Activity Minimum Enrollment not met
LM_ACT_RMNDR Activity Start Approaching
LM_ADHC_COMPL Supplemental learning completed
LM_ADHC_DENIED Supplemental Learning Denied
LM_ADHC_PDAPPRV Supplemental learning request submitted for approval
LM_CS_CI_UPDATE Catalog Item Update
LM_LECR_CERT_EXPIMD New requirements added to program - to be completed immediately
LM_LECR_CERT_EXPIRE New requirements added to program - to be completed for current certification
LM_LECR_CERT_EXPR Program certification has expired
LM_LECR_CERT_ISSUE Program certification has been issued
LM_LECR_CERT_REISSUE Program certification has been re-issued
LM_LECR_CERT_REVOKE Certification Revokation
LM_LECR_CERT_UPDATE New Program Requirement Update
LM_LECR_CERT_WAIVER Program certification has been waived
LM_LECR_CERT_WARNING Program certification will expire soon - warning (triggered online)
LM_LECR_COMP_RMNDR Upcoming program certification deadline
LM_LECR_COORD_RMNDR Program coordinator assigned
LM_LECR_EXPR_RMNDR Program certification will expire soon - warning (triggered in batch)
LM_LECR_RECERT_RMNDR Upcoming program re-certification deadline
LM_LRQ_EXISTACT An existing activity satisfies a learning request
LM_LRQ_NEWACT Activity is being offered to satisfy a learning request
LM_LRQ_THRESHOLD_MET Threshold for learning request has been met
LM_REG_COMP Program registration has been completed
LM_REG_CONF Registration in new program
LM_REG_DENIED Program Registration Denied
LM_REG_DROP Program Registration Drop
LM_REG_INCO Program not completed by due-date; status set to Not Complete
LM_REG_PEAP_LRNR Program registration request submitted for approval
LM_REG_PEPA_LRNR Program registration is pending payment
LM_SUPP_DPD Supplemental Learning Dropped
LM_WAIT_THRESHOLD Threshold for waitlist has been met


Steps to Replicate Issue:

1. Review PeopleBooks to see how each notification is generated.

Cause

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