EPY: PYDDUSA and PYCHKUSA is Not Consistently Generating XMLP PDF Output (Doc ID 1452294.1)

Last updated on JUNE 30, 2017

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9 and later
Information in this document applies to any platform.

Symptoms


ISSUE #1

Customer running HCM 9.1 is running PYDDUSA & PYCHKUSA process concurrently or Multi threading and getting this error in the log file, it is intermittent issue not happening all the time. PYDDUSA and PYCHKUSA is currently not consistent in generating the XMLP PDF outputs.  There are instances when the 3 processes that make up these jobs run to success, but the *.PDF Document that is created by the XMLP step (the 3rd process in the job) is not created.  They have three process servers for load balancing and this process is run 40 plus times but fails only few times.

From Process log file:

58       16.25.27    15.602908                       PCodeWTL(3/3): xdo.cfg path: /d0/app/psoft/pt850/appserv/xdo.cfg
59       16.25.27     0.003006                   PCodeWTL(1/3): WARNING: 'system-temp-dir' property is not defined in xdo.cfg

 

3729841  00.29.11     0.002380               PCodeWTL(1/3): /usr/tmp/PAY003US.XML (No such file or directory)
3729842  00.29.11     0.001840           PCodeWTL(1/3): Error bursting xml data source file: /usr/tmp/PAY003US.XML (No such file or directory) (235,3258) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute  Name:ProcessReport  PCPC:54256  Statement:1197

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms