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Problems With Special Characters in HR for Help Desk Case Solutions and Notes (Doc ID 1453908.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Goal

 If words containing special characters (like "Solución" in Spanish or "hälsningar" in Swedish) are used in HR for Help Desk Case Solutions or Notes, these characters are not displayed correctly.

 

Solution

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In this Document
Goal
Solution
References


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