Problems With Special Characters in HR for Help Desk Case Solutions and Notes (Doc ID 1453908.1)

Last updated on MARCH 02, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 and later
Information in this document applies to any platform.
***Checked for relevance on 02-Mar-2016***

Goal

 If words containing special characters (like "Solución" in Spanish or "hälsningar" in Swedish) are used in HR for Help Desk Case Solutions or Notes, these characters are not displayed correctly.

 

Solution

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