E-PIA: PeopleSoft Load Balancer Support Guidelines
(Doc ID 1468511.1)
Last updated on OCTOBER 04, 2023
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.40 and laterInformation in this document applies to any platform.
Purpose
This document will instruct PeopleSoft administrators regarding what role the Oracle | PeopleSoft Software Support Center plays in diagnosing, configuring, and implementing Load Balancers. This document discusses when it is appropriate to contact Oracle Software Support (OSS) when setting up a new Load Balancer environment or encountering problems in existing production environments. It also includes what is expected when logging a Service Request with OSS via My Oracle Support.
Details
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In this Document
| Purpose |
| Details |
| References |