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E-PIA: PeopleSoft Load Balancer Support Guidelines (Doc ID 1468511.1)

Last updated on OCTOBER 04, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.40 and later
Information in this document applies to any platform.


This document will instruct PeopleSoft administrators regarding what role the Oracle | PeopleSoft Software Support Center plays in diagnosing, configuring, and implementing Load Balancers.  This document discusses when it is appropriate to contact Oracle Software Support (OSS) when setting up a new Load Balancer environment or encountering problems in existing production environments.  It also includes what is expected when logging a Service Request with OSS via My Oracle Support.


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