EEX: 8.9+ How to Clear Worklist entry for Expense not removed from Worklist after Approval (Doc ID 1530771.1)

Last updated on JULY 11, 2017

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9 and later
Information in this document applies to any platform.

Goal

The Expense Approver (2nd approver) approves expense report but it still appears in his worklist.

Checked the worklist table but PSWORKLIST record has INSTSTATUS = 1 even though the ER was approved and paid.  

 

Expectation is the worklist record to be updated to INSTSTATUS = '2' and not appearing on worklist anymore.
 

Solution

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