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EEX: 8.9+ How to Clear Worklist entry for Expense not removed from Worklist after Approval (Doc ID 1530771.1)

Last updated on AUGUST 04, 2023

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.


The Expense Approver (2nd approver) approves expense report but it still appears in his worklist.

Checked the worklist table but PSWORKLIST record has INSTSTATUS = 1 even though the ER was approved and paid.  

Expectation is the worklist record to be updated to INSTSTATUS = '2' and not appearing on worklist anymore.


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