E-SES: The Search " Results List" Contains Links that do not Work because they are Built with the Incorrect URL (Doc ID 1551951.1)

Last updated on FEBRUARY 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

The SES search returns correct results. However, the results contain links that are not properly built, thus pointing to the wrong URL.  So if user clicks on the links, the following occurs:
  1) When clicking on URL link, "Error on Page" may display on bottom left on browser
  -OR-
  2) When clicking on URL link, it doesn't do anything (ie instead of being re-directed to the link, user remains at the "search results" page.)

If you look at the URL for results link (by hovering over the hyperlink or right clicking hyperlink and choosing properties) you may notice that it is incorrect. For example, it may be missing a slash between the port# and machine.  Or it may be referencing the port# of the SES web server instead of the port# of the Integration gateway. Examples of incorrect url's:
      -Example of Missing slash (/):  "http://myserverEMPLOYEE/HRMS/c/ADMINISTER_WORKFORCE_(GBL).JOB_DATA.GBL?SESLanguageCd=ENG"
      -Example of using SES Port#:  "http://myserver:7777/EMPLOYEE/HRMS/c/ADMINISTER_WORKFORCE_(GBL).JOB_DATA.GBL?SESLanguageCd=ENG"

 

Cause

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