COBRA Error: Same Day Hire/Term Causes "Benefit Program/Event-dt Not Found"

(Doc ID 1576460.1)

Last updated on JANUARY 26, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying HRMS Bundles, the COBRA Administration process fails when processing a termination that occurs on the same date as the hire.

ERROR
=======

Benefit Program/Event-dt Not Found:           /2013-06-07.

Application Program Failed

 In Pgm Section  :                                                    

Application Program Failed

 In Pgm Section  : TABLE-ACCESS(PSPBATBL)                             


STEPS TO REPLICATE
===================
1. Add an employee (Navigation: Workforce Administration > Personal Information > Add a Person).
2. Process the HIR event through Benefits Administration, applying defaults (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Processing).
3. Terminate the employee on the same day, Sequence 1 (Navigation: Workforce Administration > Job Information > Job Data).
4. Process the TER event through Benefits Administration  (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Processing). Results at Benefits > Manage Automated Enrollment > Events > Update Event Status.
5. Process the COBRA event (Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Qualify Event/Proc Enrollment).

Cause

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