EAP: Voucher > Invoice Information > Copy Worksheet page, Reset error -- Please make sure Webserver and Appserver are up.null (Doc ID 1582305.1)

Last updated on AUGUST 07, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Goal

Trying to copy a PO onto a Voucher.  On the Voucher > Invoice Information page, under Copy From Source Document, Copy From = Purchase Order Only.  Click the Go hyperlink.  On the Copy Worksheet page, click the Reset button and an error occurs.

Only one User ID is having this issue.

ERROR
Please make sure Webserver and Appserver are up.null

What steps need to be taken in order to resolve the issue when the error occurs?

Solution

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