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E-SES: Searching from Classic Menu Search Bar Fails with Message "An error has occurred while performing search...." (Doc ID 1597939.1)

Last updated on FEBRUARY 06, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Some users are choosing to configure the "classic menu", which contains its own search bar. If user searches from the "classic menu" search bar, the following message is issued:

However, if running the same search from the "Global Search Bar", it works just fine.


Cause

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