My Oracle Support Banner

Benefits Administration Incorrectly Handles Changes in Deduction Frequency (Doc ID 1609821.1)

Last updated on DECEMBER 13, 2017

Applies to:

PeopleSoft Enterprise HRMS Benefits Administration - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The frequency of the deduction for Medical plans for biweekly payrolls is being changed from every pay period to the 1st and 2nd pay periods of the month only. When the Benefits Administration batch process is run for event maintenance and events for both years are processed, the per pay period deduction cost for events occurring in the current year for coverage and deductions beginning in this year is incorrectly calculated using 24 deductions rather than the correct 26 deductions.

STEPS
---------------------------
1. Enter Job changes on two employees, one in the current year and one in the next year (Navigation: Workforce Administration > Job Information > Job Data).
2. Run the Batch Administration batch process for these events (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.