Purchase Order (PO) cannot be Reopened after being Closed Twice using the Buyer's Workbench
(Doc ID 1612516.1)
Last updated on APRIL 26, 2021
Applies to:PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
If a purchase order is processed by the PO Recon process twice in a row. (you must use the Buyer's Workbench), the PO Reopen process will not reopen the Purchase Order.
Steps to recreate the issue:
1. Using the Buyers Workbench, select a Purchase Order to Close.
2. When the Recon process finishes, the Purchase Order shows in the grid with a Complete Status.
3. Without leaving the Buyers Workbench, and with the Completed PO selected, click Close again and process once more.
4. This purchase order can no longer be re-opened by the PO Reopen process.
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