Purchase Order (PO) cannot be Reopened after being Closed Twice using the Buyer's Workbench
(Doc ID 1612516.1)
Last updated on AUGUST 21, 2023
Applies to:
PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
If a purchase order is processed by the PO Recon process twice in a row. (you must use the Buyer's Workbench), the PO Reopen process will not reopen the Purchase Order.
Steps to recreate the issue:
1. Using the Buyers Workbench, select a Purchase Order to Close. Navigation: Purchasing > Purchase Orders > Add/Update POs > Buyer Workbench
2. When the Recon process finishes, the Purchase Order shows in the grid with a Complete Status.
3. Without leaving the Buyers Workbench, and with the Completed PO selected, click Close again and process once more.
4. This purchase order can no longer be re-opened by the PO Reopen process.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |