E-BI/XMLP: "Please make sure JRE version 1.6 or later is installed" Error When Installing BIP Desktop 11.1.1.6 32-bit
(Doc ID 1637725.1)
Last updated on OCTOBER 01, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and laterInformation in this document applies to any platform.
Symptoms
Installing BIP 11.1.1.6 Desktop 32-bit on Windows 7 64-bit workstation with JRE 1.6.0_45 32-bit installed gets pop-up error:
The customer is not able to use the BIP Desktop Plugin
Environment:
------------------
PT8.53.08
Windows 7 64-bit
MS Office 2010 32-bit.
Based on the BIP 11.1.1.6 Certifications Spreadsheet bi-11gr1certmatrix-166168-1.xls, your platform supports:
BIP 11.1.1.6 Desktop 32-bit
JRE 1.6.0.29+ 32-bit
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |