Page Data Inconsistent Error on Click of Submit for Approval in Requisition (Doc ID 1638665.1)

Last updated on AUGUST 22, 2023

Applies to:

Symptoms

User is getting 'Page data is inconsistent with database' error on click of Submit for Approval at Requisition or upon Budget Check.

Error: 
Page data is inconsistent with database. (18,1)

When trying to save your page data, the system found that the information currently in the database did not match what was expected.

This problem can happen if another user has changed the same information while you were making your changes. Note the changes you have made, then cancel the page.   Reload the page and view any changes made by the other user.  Ensure your changes are compatible and retry, if appropriate.

If the problem persists, it may be a result of an application or other programming error and should be reported to technical support staff.

Possible application errors that can cause this message include:
- changing page data from SavePostChange PeopleCode, without making a corresponding change to the database.
- changing the database via SqlExec at various points, for data that is also in the component buffers.
- database auto-update fields maintained by triggers didn't get defined correctly in Record Field definition or in Record Properties definition.



The issue can be reproduced at will with the following steps:

1. Commitment Control is Enabled for Purchasing Module

2. Approval Workflow is enabled for Purchasing Requisition at Purchasing BU Definition > Req Change Option

3. Requester Set up has Default Requisition Status set as "Open"

4. Navigate to Purchasing > Requisition > Add/Update Requisition

5. Enter Item Details with Qty, Price , Category as required

6. Save the Requisition

7. Click on 'Submit for Approval' at Requisition Header or click on Budget Check icon.

Error Appears

Changes

Cause

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