Label for Plan Provider Does Not Display on Self Service Life Insurance Enrollment Page When General Policy URL Is Used (Doc ID 1676501.1)

Last updated on JUNE 25, 2016

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a URL ID is entered in the General Policy URL ID field on the Provider/VendorTable for a Life Insurance plan, the Plan Provider label does not display on the Life Insurance page accessed from the Benefits Summary or Insurance Summary pages in Self Service.

STEPS
---------------------------
1. Open the Benefits Summary or Insurance Summary in Self Service (Navigation: Self Service > Benefits > Benefits Summary or Insurance Summary).
2. Select the link to the Supplemental Life detail page.


Cause

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