Student Receipts are not printing thru Cashiering with Bi Publisher
(Doc ID 1679804.1)
Last updated on DECEMBER 06, 2019
Applies to:PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.
On Campus Solutions 9 Student receipts do not print using BI Publisher.
After pressing the create receipt button the printer hums and ejects a blank page. No receipt information is created.
The issue can be reproduced at will with the following steps:
- Navigate: Student Financials --> Cashiering --> Post Student Payments
- Enter a Target and a Tender and the amount of the payment
- Click on the Create Receipt pushbutton and the payment will post
- Click on the Print Receipt pushbutton and the receipt should print to the printer defined on Valid Registers.
Upgraded PeopleTools to version 8.53 and CD 9 Bundle 31 Bi Publisher Cashiering Receipts
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