Project Costing Attachments Not Working - Message "This document you requested has moved temporarily. It's now at {hyperlink}." Is Received When Trying To View The Attachment. (Doc ID 1901480.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Project Costing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Functionality

ACTUAL BEHAVIOR
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When trying to view an attachment in the Project Costing > Project Costing Definition > General Information - Attachments page

The message is displayed and no attachments is opened - "This document you requested has moved temporarily. It's now at {hyperlink}."

The hyperlink takes you to a signon page that goes nowhere.

EXPECTED BEHAVIOR
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The user should be able to attach and view the project costing attachments under Project Costing > Project Costing Definition > General Information - Attachments page

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > PeopleTools > Utilities > Administration > URLs - Open URL - PC_PROJECTS_DOC_ATTACHMENT.
2. URL Definition populated as FTP://ComputerName/DirectoryPath/
3. Navigate to Project Costing > Project Costing Definition > General Information. Open a Project and Go to Attachments tab
4. Try to attach and view the attachments
5. Receive a message as indicated above.

Similar set up for URL definition is working in other other areas like AR which uses URL definition of CUST_CONVER_ATT



Cause

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