E-PRCS: Master Scheduler Crashes, Processes Remain Queued Due To Corruption In Monthly Recurrence Definition
(Doc ID 1905291.1)
Last updated on JULY 28, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.54 [Release 8.4]Information in this document applies to any platform.
Symptoms
The Master Scheduler stops initiating any new process requests and they remain Queued.
Steps to Reproduce:
1. Open either a Daily or Weekly recurrence definition.
2. Select the radio button to turn the recurrence into a Monthly recurrence.
3. Observe neither the "Day of Month" or "Every" radio button is selected.
4. Save the recurrence definition.
5. Submit a process to run using this recurrence definition.
6. Observe the Master Scheduler will crash or stop handling processes when it comes time for the affected process to run.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |