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E-PRCS: Master Scheduler Crashes, Processes Remain Queued Due To Corruption In Monthly Recurrence Definition (Doc ID 1905291.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

The Master Scheduler stops initiating any new process requests and they remain Queued.

Steps to Reproduce:
1. Open either a Daily or Weekly recurrence definition.
2. Select the radio button to turn the recurrence into a Monthly recurrence.
3. Observe neither the "Day of Month" or "Every" radio button is selected.

4. Save the recurrence definition.
5. Submit a process to run using this recurrence definition.
6. Observe the Master Scheduler will crash or stop handling processes when it comes time for the affected process to run.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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