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The Coverage Code Description Is Truncated To 20 Characters For The Benefits and eBenefits Summary Pages (Doc ID 1908718.1)

Last updated on JUNE 07, 2021

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

The Coverage description is truncated to 20 characters within the Benefit Summary page for life events as well as the Current Benefit Summary page.

Steps
-----------------------
The issue can be reproduced at will with the following steps:
1. Pick a Coverage Code that has greater than 20 characters in its description. Goto: Setup HRMS> Product Related> Base Benefits> Plan Attributes> Health Coverage Codes
2. Assign it to health enrollment via Benefits> Enroll in Benefits> Health Benefits
3. Access Self Service> benefits> Life events> Benefit Summary page; Coverage or Participation column displays a truncated coverage code description
4. Access Benefit> Review Employee Benefits> Current Benefits Summary page > Benefit Enrollment Summary tab; Coverage or Participation column displays a truncated coverage code description

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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