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Outlook File Can't Be Downloaded From File Voucher File Attachment (Doc ID 1911257.1)

Last updated on MARCH 01, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Outlook file can't be downloaded from file voucher file attachment.


Steps/Sequence of Events

Attach a message file from Outlook to a Voucher.
After attaching, try to view the attached file.
The content of the message file cannot be viewed as normal. It is displayed as series of various characters and symbols.



Cause

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