Profiles not Updated with Course Sessions
(Doc ID 1915896.1)
Last updated on APRIL 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Employee Profiles are not being updated with Course/Session information. Is there a Integration Broker message that needs to be run?
Description of issue:
Course Session page
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When I put the Course/Session into a ‘Completed Status’ and select SAVE the PS_TRAINING records are updated BUT the Integration broker piece does seem to run.
Path: Enterprise Learning>Define Course/Cost Details>Course Session
Enter Course Number – select the session you want to Complete.
Screen shot of the Course/Session page that starts the process. Change from Active to Complete and Save
Person Profile Page
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The Person Profile Page should be updated after the process had been completed: NO Updates are shown
Path: Workforce Development> Profile Management>Person Profiles – Enter EMPLID – select Qualifications Tab – Select ID you need to review under Licenses & Certificatons – should reflect new Issue Date of 08/13/2014 and Expiration Date of 08/13/2016.
Training Summary page
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Shows the training record has been updated.
Course Setup page
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Prereqs,Goals: This is the setup to update the qualifications data during the process.
Integration Broker Monitoring page
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Only Queue was updated when a New Hire was added to the updated test region to make sure that the Integration broker was up and running:
Path: PeopleTools> Integration Broker> Service Operations Monitor> Asynchronous Services
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |