PV - Multiple Approval Email Received By Approvers

(Doc ID 1946196.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.


On : 9.1 version,AWE eMail Notifications

When an approver edits a requisition and makes a change the line level approval email notification does not consolidate, but incorrectly sends an email for each line.

The lines on the email should get consolidated into one email with multiple lines.

The issue can be reproduced at will with the following steps:
1. Create a requisition with multiple lines.
2. Save and submit the req
3. Log in as the approver and make a edit the req.
4. Make a change to the req.
5. Save and submit the req.
6. Check email account of the pending approver.

The issue has the following business impact:
Due to this issue, users are receiving duplicate emails.


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