EAR 9.1+ Maintenance Worksheet unable to Write Off full Credit Amount Due to Error: One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116)
(Doc ID 1961807.1)
Last updated on SEPTEMBER 26, 2023
Applies to:
PeopleSoft Enterprise FIN Receivables - Version 9.1 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
ENVIRONMENT
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9.1 Bundle 25
Statement of Issue
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Maintenance Worksheet unable to Write Off full Credit Amount Due to Error:
One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116)
Expected Behavior
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System should allow since Max Write Off Percent is 100
Actual Behavior
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System not allowing to WO
Even when Override WO Tolerance is Yes its showing an error message and user cannot continue
What is Working
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If the same item is written off in Payment Worksheet the system will allow it
Business Impact
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Unable to write off MW
Error Message
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One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116)
Steps to Replicate
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1. Create a small amount item
2. Create overpayment and payoff item so item will have credit balance
3. WO item in MW
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |