EAP: Voucher Attachments cannot be viewed/downloaded due to missing SERVER_PATH in PS_PV_ATTACHMENTS Record (Doc ID 1991498.1)

Last updated on AUGUST 20, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher Attachments cannot be viewed/downloaded

ERROR:

Attachment failed to download. (18036,10014) 

File not found. (18036,10012)

STEPS:
 1) Setup File attachment for FTP Server
 2) Add VCHR_EXPRESS Component to Component Subdirectories on Administer File Attachments page (Setup Financials > Common Definitions > File Attachments)
 3) Create a Voucher with Attachments
 4) Save Voucher
 5) Check PS_PV_ATTACHMENTS and notice that 'SERVER_PATH' field does not have a value
 6) Open the Voucher and attempt to View attachment

Above error appears

Cause

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