Non-Health Benefit Plans Do Not Open for Election when Select Allowed Current Plan + Waive (Doc ID 1994073.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.

Symptoms

The Select Allowed setting on the Event Rule for a non-Health Plan Type is Current Plan + Waive for an event. However, the Plan Type is not opening for employee election on this event.

STEPS
---------------------------

1. Configure the Event Rule with Select Allowed of Current Plan + Waive (Navigation: Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules Table).
2. Prepare the event for an employee (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
3. Check Benefits Enrollment in Self Service for availability of making elections for these Plan Types or the Election Entry page for On-Demand Event Maintenance
    (Navigation: Self Service > Benefits > Benefits Enrollment or Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).


Cause

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