EGL9.1-9.2: Spreadsheet Journal Import(JRNL1) Fails With "The Return Content Is Not Xmllink Data, Please Check Log File Xmllinkservlet" Error, If Password Is About To Expire (Doc ID 1994349.1)

Last updated on MARCH 30, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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Spreadsheet upload gives below error message when the password is about to expire whereas, PIA would allow you to continue to work.

Steps to Replicate:
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1. Go to PeopleTools > Security > Password Configuration > Password Controls.
    Setup password expiration after 3 days. Also, say warn for 3 days.

2. Using the above user ID (for which the password control has been setup),
    upload a journal via spreadsheet. Notice the error message.

3. Change the password, user would be allowed to upload the journal. 


Error:
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Error: The return content is not xmllink data, please check log file xmllinkservlet.log

Cause

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